Revised/Updated: June 30, 2021
Begreat Insights, Inc. d/b/a HubUX (“HubUX”, “we”, or “us”) provides Software-as-a-Service (SaaS) and market research services (“Services”) to our customers and clients (“Customers”). We may disclose your information to affiliates within HubUX for customer support, marketing, technical operations, and account management purposes. This Privacy Statement (“Privacy Statement”) describes how HubUX collects, uses, discloses, and transfers information, including personal information, from users accessing and using our websites that display a link to this Privacy Statement (“Sites”). This Privacy Statement only applies to the personal information we collect in the ordinary course of business and not to any third party.
- Personal Information We Collect
Personal Login Information: In accessing and using the Sites or the Services, you may be prompted to provide HubUX your name, email address, telephone number, job title, company name, and other personal information. We will not disclose your Personal Login Information outside of HubUX without your consent.
Research Subjects: HubUX, and the third party service providers we hire to perform business functions on our behalf, and the sponsors of market research may collect, receive and use various categories of personally identifiable information (“PII”) about you. PII is any information that relates to an identified or identifiable living individual. Different pieces of information, which, when combined, can lead to the identification of a particular person, is also considered personal PII. The type of PII we collect about you depends on the nature of your interactions with us and the purposes for which you are using the Services or Sites. Such PII may include the following:
Contact Information and Identifiers:
- email address
- address (residential or business)
- telephone (home, business or mobile)
- account identifiers such as social media accounts and user account information
- Internet Protocol address
- Unique sample panel user ID number
- Unique device identification number
- age range, birth date
- general location
- sexual orientation
- race, ethnicity
- marital status, family details (siblings, children, etc.)
- physical attributes (such as height, weight)
- religion, political affiliations, and/or voter status
- profession or employment related information
- educational background and information
- social media information
- income bracket or similar information
- home ownership
Commercial and Behavioural Information: We collect your opinions and views you provide in response to screeners to recruit you or questions posed during video interviews or video logs in which you participate and through your interactions with our Website including commercial or consumer preferences, purchasing patterns.
Internet and Network Activity Information. When you visit our Sites and use the Services, we and our service providers automatically collect and analyze certain information about your use of our Sites and the device you used to access our Sites including:
- IP address
- device type and model
- network provider, browser type and language, the operating system of your device, applications
- the date and time you are accessing our Sites
Information You Share: including videos and images
Sensitive Data: Sensitive data which you voluntarily provide in response to recruitment questions, screeners and participation in video interviews or video logs.
Other Information: HubUX may collect information about your computer or mobile device that may include your browser or operating system, your manner of connecting to the Internet and the name of your Internet Service Provider or wireless carrier: information about websites you used before or after using the Sites or Services; data relating to malfunctions or problems occurring when you use our Sites or Services, other information specifically related to your use of Services, including information that you publicly post using tools made available by us; location information; and information about the searches you perform on our Sites or when using the Services and how you use the results of those searches To collect this information, HubUX and HubUX’s business partners may use tracking technologies, including cookies and web beacons.
- How We Use Your Personal Information
HubUX uses the above categories of PII for the following purposes:
- To fulfil a contract of a customer or sponsor of market research. This includes:
- validating information you provide to us;
- communicating with you;
- administering our relationship; and
- facilitating and making payments made to you, including incentives and compensation.
- As required by us, or the sponsors of market research, to conduct our business and pursue our legitimate interests, in particular as necessary:
- To operate the Services.
- To recruit and attract potential research subject participants.
- To conduct screening of recruits for selections of research subjects;
- To enrol and register research subjects for participation or moderation in conversations directed by our sponsors.
- To provide Services to our sponsors or customers and market research insights provided as part of the Services.
- To enhance your experience in the use of our Sites or Services;
- To develop and improve our Services.
- To provide customer support and respond to inquiries and requests.
- To support, debug and troubleshoot problems with the Services.
- To enforce the legal terms that govern your use of the Services.
- Auditing compliance with the CCPA and other legal requirements.
- For purposes which are required by law:
- Where you give us consent:
- where your consent is required, we will send you direct marketing in relation to our relevant Services;
- where your consent is required, we place cookies and use similar technologies; and
- on other occasions where we ask you for consent, we will use your PII for the purpose which we explain at that time.
How we use your information, your information is used for purposes that include:
- to navigation and use of on our Sites/Apps easier.
- to provide you with a personalized experience on our Sites/Apps
- to communicate with you and respond to your inquiries Including inquiries regarding support for our Services or purchasing our products.
- to better understand your use of the Site/App and Services.
- to help offer you other products, features, or services that may be of interest.
- to respond to a job application or inquiry and consider you for employment purposes.
- Sharing of Your Information
We do not rent or sell your personal information (such as name, address and telephone number) to third parties for their marketing purposes. We may share your information with third parties to provide products and services you have requested, when we have your consent, or as described in this Privacy Statement. We may share aggregated, non-personally identifiable information, publicly and with our Customers and partners. For example, we may share information publicly to show trends about the general use of our services. The contents of your online communications, as well as other information about you as a user of our Services, may be accessed and disclosed under the following circumstances: in response to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), in other circumstances in which we have a good faith belief that a crime has been or is being committed by a user of our Services, that an emergency exists that poses a threat to the safety of you or another person, when necessary either to protect our rights or property, or for us to render the service you have requested. Many of our services let you share information with others. Remember that when you share information publicly, others besides us have access to it, and it may be indexable by search engines, or copied, forwarded or archived by others. Our offerings may include features or functionalities provided by third parties. In the process of providing such functionalities within our Services, your browser may automatically send certain technical information to the third party provider. The use of these third-party provided features or functionalities is subject to their own privacy policies. Business partners or other third parties may receive data about groups of our users, but do not receive information that personally identifies you. We may use agents and contractors in order to help operate our Services. Their use of information is limited to these purposes.In the event that HubUX’s ownership changes as a result of a merger, acquisition, reorganization, sale of assets, dissolution, or similar event, information we collect may be part of the transferred assets. If such a transfer results in a material change in the use of your information, you will be provided notice (which may be via updates to this page)about the choices you have to decline to permit such a transfer.
- Cross Border Transmission:
HubUX primarily stores and processes the personal information we collect in the United States. As a global company, HubUX may transfer and access information from around the world, including from other countries in which HubUX operates. If you operate outside of the United States, transfer of your data is necessary for you to use our Services, access our Sites, or request information from us
By registering for our Sites or accessing the Services, or by communicating with us by email, you acknowledge and expressly consent to our cross border transfer of your personal information. By registering for the Site, by subscribing to our Services, or by emailing us, you expressly agree to the processing of your personal information as described in this Privacy Statement. EU, UK, and Swiss Individuals please see our “Privacy Shield” section. Choice and Consent:By emailing us or by opting-in to use the Site or access the Services you expressly consent to the collection, use, retention, transfer and disclosure, including cross-border disclosure, of your information as described in this Privacy Statement. Each time you email us, register with us, or use our services you are giving your express consent to the collection, use, retention, transfer and disclosure, including cross-border disclosure, of your information as described in this Privacy Statement.If you wish to opt out and withdraw your consent, you may do so at any time by contacting us at: firstname.lastname@example.org . If you opt out and withdraw your consent you will no longer be able to use our Services and we will not have any means by which to respond to your questions or comments that you email to the Site. In addition, if you wish to correct, update, amend, or remove your personal information that HubUX controls, you may contact us by emailing to email@example.com.
These settings are usually found in the ‘options’ or ‘preferences’ menu of your Internet browser. In order to understand these settings, the following links may be helpful.Otherwise you should use the ‘Help’ option in your Internet browser for more details
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in SafariFor more detailed information on how to control cookies you may wish to visit http://www.allaboutcookies.org/
- Data Retention
We will retain your personal information for as long as needed for the uses described in this Privacy Statement. Third Party Services: HubUX uses third party services including Google Analytics, to collect information about how visitors use the Site in order to optimize visitor experiences. Google Analytics uses web beacons and cookies in order to track visitor page views and clicks within pages, length of time spent on our Sites , and the search term or referring site that brought a visitor to ourSite.Social Media: Our Sites include features from social media websites such as the Facebook Like button and features on LinkedIn and Twitter that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. This Privacy Statement does not apply to these features. Your interactions with these features are governed by the Privacy Statement and other policies of the companies providing them.
- Information Security
HubUX takes reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. For example, to protect your privacy and security, we may use passwords or other technologies to register or authenticate you and enable you to use our Services, and before granting access or making corrections to your information.
No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.Privacy Shield: HubUX complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries, the United Kingdom, and Switzerland transferred to the United States pursuant to Privacy Shield.
- Privacy Shield
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may Invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-1-lntroductionThird Parties: In providing access and use of our Services ·and Sites,HubUX utilizes third parties that may access, process, or store personal information in the course of providing their services. Our agreements with these third parties require their access, use, and processing of personal Information is in compliance with our Privacy Shield obligations. If either HubUX or these third parties process such personal data in a manner Inconsistent with the Privacy Shield Principles, HubUX will be liable. In the following limited situations, we may disclose information that we collect or that you provide to us:i. to our contractors, service providers and other third parties who provide data processing services to us and with whom the sharing of your personal information is necessary to undertake the work e.g. to analyze data, host data, and deliver content;ii. to comply with any court order, law or legal process, including responding to a governmental or regulatory request; andIii. to a buyer or other successor in the event of a merger, sale or transfer of some or all of HubUX’s assets.
- Do Not Track
Since there is no uniform technological standard for “Do Not Track”, our Sites does not respond to browser “Do Not Track” signals. For more Information: http://www.allaboutdnt.com/
- Privacy Rights of California Consumers
The California Consumer Privacy Act affords California consumers certain rights over their personal information (subject to certain exceptions). If you are a California resident, please review our California Consumer Privacy Act Notice for information on your rights.
- Data Subject Rights and Requests
Instructions for submitting requests for the handling of your PII (Data Research Subjects and Sites visitors). There are many laws and regulations protecting and enabling individuals’ privacy rights in effect around the world which give individuals rights regarding their personal data such as the ability to request access, erasure, and restriction of processing. While laws may define personal data differently, this is generally any information relating to an identified or identifiable natural person. If an organization holds and/or processes your personal data, you may request that the organization take an action on your data as allowed by the relevant law. We refer to this request as a Data Subject Request or DSR.
When making a DSR it is important to understand that most laws require you to make the request directly to the organization that has primary control over your data; referred to as the Data Controller. While HubUX does process PII, we are typically acting as a data processor; collecting and processing your data on behalf of our Customers or Clients who are the data controller. Further, most laws require that HubUX (as a data processor) must not take action on PII received directly from Data Research Subject until the data controller has authenticated the request and given HubUX direction on what action to take. For this reason, we strongly recommend that you contact the data controller directly for the fastest response to your request.
If HubUX is the data controller, such as when we are sending you marketing related information or when HubUX is conducting direct recruitment future market research not conducted on behalf of a Customer or Sponsor, you may make the request by mail or email at the addresses noted below.
Information to provide us with when we are the data controller and you are making a data subject request:
- Attach or forward the original email you received, e.g., the emailed invitation to participate, associated with the market research project(s)
If you do not have the original email, then please provide the following:
- First Name
- Last Name
- Email address (if different than that used to send request)
- Research Topic (if known)
- Date(s) of event or research participation
- The action you would like us to take regarding your information
We will respond to your request within the timeframe allowed under the applicable law.
Please note that in cases where we are not the data controller and you provide the same information listed above, we will:
- Attempt to verify your request and identify the data controller (this may require we contact you for additional information).
- If we are able to identify the data controller, we will inform the data controller of your request so that they may communicate with you directly.
Please communicate your request to us at:
6160 N Van Ness Ave
Fresno, CA 93721
- Changes to this Privacy Statement
This Privacy Statement may change from time to time. If we make any changes to this Privacy Statement, we will post any changes on this page. Where we make any material changes to this Privacy Statement, we will make a more prominent notice in compliance with applicable laws. Your continued use of our Sites or Services following such posts or notices will signal that you have read and understand such changes. Please refer to the “Revised/Updated” date above to see when this Privacy Statement was last updated.